Managers Learn to Communicate: Speaking Wisdom That Makes People Convincing as Soon as They Open Their Mouths

This book is a comprehensive introduction to workplace communication skills. It has 10 chapters in total and mainly consists of four parts. The first part introduces the basic knowledge and skills of communication. The second part introduces how to communicate with partners, team members, ordinary employees and customers. The third part introduces how to negotiate, hold meetings and give speeches. The fourth part introduces the use of auxiliary communication tools such as telephone, email, instant messaging, team collaboration and visual tools. During the explanation process, this book focuses on the practical application of knowledge, and combines it with examples of specific work situations. It is rich in stories and cases, has clear logic and is very practical. It is especially suitable for owners of small and medium-sized companies, managers and other professionals who are interested in improving communication skills.