This book helps you quickly identify and avoid workplace communication pitfalls. It points out 24 fatal traps in workplace communication to readers from the four major aspects of workplace communication: attribute traps, cognitive traps, thinking traps and "life" traps. Rich local cases, real communication scenarios, and practical methods and skills will help you gain a comprehensive insight into human nature, avoid traps, improve your emotional intelligence, and win in the workplace.
Reveal the secrets of these traps and see if you have fallen into them:
1. Subtext trap: You think he wants to hear his opinion, but in fact it is just "scene talk"
2. Principle trap: You think you are principled, but in fact you just have low emotional intelligence.
3. Setting a trap: You think you are shaping your colleagues' perception of you, but in fact your colleagues have already removed you from their "friend circle"
4. Smart Trap: You think that the smarter the person, the more likely they are to have a good time, but in fact, you always end up with the result of "being smart but being mistaken for being smart".
5. Rejection trap: You think that being "not good at saying no" is a sign of good intentions, but in fact you are always being tricked.
Reader comments
I particularly liked the part about "setting traps" in the book, which made me understand that I should not blindly shape my own image, but should communicate with my colleagues truly. However, I really hate those people who love to talk, I think they are very hypocritical. Overall, this book is very helpful for newcomers in the workplace and is worth reading!
It's very well written, novices who are new to the workplace can read it.
I particularly liked the part about "setting traps" in the book, which made me understand that I should not blindly shape my own image, but should communicate with my colleagues truly. However, I really hate those people who love to talk, I think they are very hypocritical. Overall, this book is very helpful for newcomers in the workplace and is worth reading!
It's very well written, novices who are new to the workplace can read it.