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Forbidden City Service
History故宫服务
Beijing Tourism Society
This book starts from the four dimensions of visitor service, tourism public management, comprehensive tourism guarantee, and optimization of community relations, and analyzes the Forbidden City's service concepts and measures based on tourist satisfaction and oriented on comprehensive benefit improvement through 20 special topics, providing a model that can be used as a reference for various scenic spots (spots) across the country.
This book starts from the four dimensions of visitor service, tourism public management, comprehensive tourism guarantee, and optimization of community relations, and analyzes the Forbidden City's service concepts and measures based on tourist satisfaction and oriented on comprehensive benefit improvement through 20 special topics, providing a model that can be used as a reference for various scenic spots (spots) across the country.