In the corner of the hospital, there is a group of people silently guarding the last line of defense in the doctor-patient relationship.
Ao Xue was transferred from the front line of clinical nursing to the Complaints Department of Zhonghe Hospital. She thought this was a simple job, but she didn't expect that this was the most complex "battlefield" in the hospital.
This is a story about the original intention of a doctor, and also a picture about the various aspects of human nature.
Through Ao Xue's perspective, it shows the daily work and life of medical staff, and reveals the complexity and helplessness of the doctor-patient relationship. There are laughter and tears, warmth and irony, perseverance and compromise. Ao Xue used her wisdom and courage to resolve conflicts time and time again and protect her original intention.
"I treat people," Jiang Baizhang said, "and you treat people's hearts."
Special statement: This novel is purely fictitious, and any similarities are purely coincidental!
Intention: positive energy,