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Author: Xu Fengchun Chief Editor

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Hotel Front Office Service and Management Xu Fengchun Chief Editorcompleted "Hotel Front Office Service and Management" mainly includes guest relationship management, front desk sales management, front desk information management and front office department management. This textbook is guided by modular teaching. Each module includes several specific tasks. Each specific task is composed of task objectives, knowledge preparation, task execution, and task testing. This can better help students understand and master the knowledge they have learned. This textbook is suitab —Reads8.4Score—Shelves