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Author: Written by He Yu and Liu Qing

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Bank Complaint Handling Methods and Techniques Written by He Yu and Liu Qingcompleted Service is the eternal theme of the banking industry, and consumer rights protection and complaint handling is a systematic project. "The Ways and Techniques of Handling Bank Complaints" is about 290,000 words, divided into concepts and principles, prevention, process management, strategy, psychology, and development. It helps employees of financial institutions to understand clearly from the source why they should establish a correct consumer protection concept, how to cultivate a good service —Reads8.9Score—Shelves