When Manager Liu tried to force Chen Mo to sign a termination agreement by threatening him with his zero sales record, the lights on the entire floor went out and the doors locked. A broadcast announced that the D-rank instance Midnight Customer Service Center was now active, and the entry fee had been covered by a group insurance policy. Zhao Defa answered a call from the local phone, then collapsed with blood streaming from every orifice. Above him appeared the words: "Claim payout: thirty days. Beneficiary: Tianheng Life Insurance." A faceless claims adjuster in a gray suit drew out a beam of white light and turned toward Chen Mo. Chen Mo backed up to the desk and said, "I don't have insurance."