On the day he resigns, Zhou Jiming receives a phone call.
"All 48 households in the building have moved out, but I'm still living here."
He rushes to the scene and discovers that the woman's name is indeed on the list, and the moving order has been marked complete. Only she, her old sewing machine, and 23 years of payment receipts remain in the old building, which is about to be locked up.
What's more, Zhou Jiming helped design the very process that marked her case as "completed."
To get to the bottom of it, he starts handling the loose ends in the city that no one else wants to deal with: unsettled accounts at a closed restaurant, belongings that can't be found after a move, houses whose keys have been handed in but that no one can move out of...
He thinks that with his experience, he can always find a way to solve things.
Until one day, he says those familiar words to a client himself:
"Let's just arrange things this way for now."
From running errands for others to building a business that supports a whole group of people, the first thing Zhou Jiming has to learn is this:
Don't rush to say it's done. Ask the people involved first.
