After graduating, the protagonist works as a customer service officer in a property management company, only to discover that the community he serves is a "community with strange rules" - each building has its own weird rules ("The elevator only stops at non-existent floors after 12 p. M." "The express delivery in Building 3 602 can only be signed for by the person wearing red clothes"). The protagonist's daily job is to answer the owner's complaint calls, deal with various supernatural incidents, and maintain the "rules and order" of the community. And his work KPI is - "If the resident satisfaction is less than 60%, you will replace the residents and become the new 'rule'."