On the day of college graduation, while others were busy submitting resumes, looking for jobs, and taking public exams, Lin Bei sat in front of the computer in his dormitory and silently opened an e-sports club.
The Taobao store was launched, the KOOK server was set up, the public account was registered, and the Wubalu Esports Club was officially established.
However, he is currently the only one in this club.
He is the boss, customer service, escort, after-sales service, operation, and the only one who plays games.
Lin Bei's gaming skills are top-notch, he leads customers away very smoothly, and handles orders very carefully. The only problem is - as soon as he enters work mode, his words sound particularly official.
The customer asked: "Boss, can you make me look like the main force?"
Lin Bei was silent for two seconds and replied seriously:
"Your need is not a simple game escort issue, but a comprehensive service case involving customer participation, team image maintenance and evacuation safety."
My friend laughed like crazy on the spot.
From the first order, the first positive review, the first customer service, the first escort, to word-of-mouth on Taobao, KOOK community, public account battle reports, customer after-sales, and peer competition, Wubalu Esports Club has been booming all the way, and has grown bigger and bigger all the way.
Customers can be abstracted, employees can be organized, and peers can break defenses.
But Lin Bei always adheres to one principle:
The service must be stable. Customers can withdraw if they can. If they can't withdraw, let them know why they didn't withdraw.
This is the story of a college graduate who started by taking orders alone and turned a small e-sports service store into a top club.
Laughter, joy, entrepreneurship, operation, and team development.
And a young boss who talks like a leader when working, but is really reliable in his work.
