Urban management is a balance, with the rigidity of laws and regulations on one side and the warmth of people's lives on the other. In this book, I want to present those overlooked details, misunderstood moments, and folded stories. I want more people to see that urban management is not a cold law enforcement machine, and hawkers are not "nail households" who deliberately cause trouble. We are all people who work hard to survive in the gaps of life!
