I worked in bar marketing, smiling through the sales and pouring drinks, until customers started calling me “the hottest guy around.” Then a senior executive was parachuted in from headquarters and personally named me, the “nightclub pretty face,” to take over the bar’s day-to-day operations. My colleagues scoffed: “A smiling salesman gets promoted? This place will be out of business in no time.” I smiled and opened the customer management System. Three years of every customer’s preferences, spending records, and secret connections were laid out before me.
“Mr. Wang likes Black Label with green tea. Ms. Li only drinks ’98 Lafite. The password to Young Master Zhao’s wine locker is his birthday.”
“And the weakness of your new CEO? It happens to be in the encrypted file I received last night.”