"The recording is forged," Zuo Yonglan's voice was steady, and there was no emotion. "We just upgraded the recording system for all customer service last week, encrypted it with watermarks, and asked the legal department to immediately send a lawyer's letter, attaching a comparison of the original recordings. For the data on the loss rate, we asked the operations department for the official statistics of the past three months, and we cooperated with third-party data agencies of SF Express and JD. Com for endorsement, and a statement was issued within half an hour."
