These days, a house is the biggest asset most people in the country own. That's not entirely true, of course: some people don't even have a home and might not be able to scrape together a down payment with all the money in their wallets. Renters also inevitably have to deal with property management companies. In theory, property management companies and their employees are there to serve homeowners. In reality, however, disputes between property managers and homeowners are growing year by year, and conflicts are becoming increasingly severe. The fees property managers charge are out of proportion to the services they provide, their accounts are a mess, and their staffing structures are complicated. They are quick to collect fees, but when problems arise and need to be resolved, they often shift the blame, shirk responsibility, and do nothing. This story begins with the property manager's improper charges...
