"No. 307, Have you got all the materials?" She asked without raising her head while clicking on the number calling system with her mouse. The highlighter on the fingertips made a pale pink mark on the queue guide. The smell of copy paper and instant coffee floated in the air. The queue outside the window was like a listless snake, winding to the end of the hall.
As the "queuing clerk" of the Municipal Affairs Service Center, Zhuge Dae's job is to smooth out this snake. Someone jumped in line and asked for mediation, someone filled in the wrong form and asked for guidance, and someone scolded the process, so she had to smile and hand over a mint candy: "Calm down, this procedure is a bit convoluted, but we will do it step by step, it will be very fast."
