Memory Cannot Be Retailed

The neural access gel was freezing cold, but Kai was used to it. The customer's memory flashes before his eyes - champagne glasses on the deck of a luxury yacht, the smell of expensive perfume in the sea breeze. It was another boring memory of a rich man, until he saw the hand covered with scales..." Then he raised questions: What is a scaly hand? Why is there an abnormality in memory retrieval?