Awkwardness in communication is inevitable. We often encounter various embarrassing situations, such as being rejected when confessing, being made difficult for others, being exposed in public... Faced with these embarrassments, people with low EQ will be at a loss, while people with high EQ can turn the situation around with just one sentence. Communication requires skills. You can find the answers to all these questions in this book: "How not to be a topic terminator", "What should you say when you encounter a topic you don't like", "How to respond when your boss tells you thank you for your hard work", "How to effectively raise objections".