Content introduction: The author Masada Yasuda has been invited by many Fortune 500 companies to provide emotional intelligence and communication skills training for corporate executives and employees. To date, his research has benefited more than 3 million people. In this book, Masada Yasuda will analyze the 5 key elements and 34 communication methods of high emotional intelligence for you, so that you can easily obtain high emotional intelligence. ▲How to predict what the other party is going to say next ▲How to control the situation in a few words during negotiation ▲How to make people feel "you really understand me" ▲How to make people accept rejection, opposition, and criticism ▲Techniques for getting closer to colleagues and leaders ▲Increase favorability and make others feel like you are attached to you ▲Superb language skills to stimulate the other party's emotions ▲Increase trust and improve persuasiveness... All interpersonal communication problems can be answered in this book.