This book starts from psychology and combines vivid real cases to comprehensively and detailedly analyze people's psychological changes and external behaviors when they speak. It aims to teach readers how to grasp the other party's speaking psychology and understand the other party's bottom line, so as to detect and defeat the enemy with one move.
Reader comments
Every time I communicate with customers, I can use the knowledge in the book to analyze their psychology, and then understand their needs more accurately, which makes my work smoother. I also recommended it to my friends and everyone found it very helpful!
Every time I communicate with customers, I can use the knowledge in the book to analyze their psychology, and then understand their needs more accurately, which makes my work smoother. I also recommended it to my friends and everyone found it very helpful!