High Emotional Intelligence and Communication Skills

Everyone responds differently to other people's complaints, and this response also reveals their own intelligence. "The upgraded response can directly resolve the complaints and negative emotions that the other party may have, allowing the other party to quickly enter a statement state and help both parties to think rationally." The low-level response contains a kind of contempt and complaint, believing that this is because of the other party's mistakes and the other party's failure to do things well. Therefore, the other party will feel slighted.

Humans are all emotional animals. In addition to logical argumentation and transmission of information, what we need in communication also requires understanding, communication and empathy. This is where this book strives to give us blessings, that is, through conversations in daily communication, it tells us which sentences can be refined and which responses can show high emotional intelligence. Use your existing knowledge base to tell good stories to the audience; at the same time, create a friendly and transparent communication environment so that people who are better than you are willing to associate with you; it is not about echoing and praising you; it is about knowing how to refuse, knowing shame and being able to make progress, neither being humble nor overbearing, and showing high emotional intelligence communication skills.

Communication skills are divided into three, six or nine levels, with high emotional intelligence communication being the highest level. How to communicate is a problem that everyone in society must face. Proper communication Communication is an exchange between two parties, but in fact it is a game between two parties. All actions are purposeful (this only involves direct and indirect purposes). The speaker communicates with a direct purpose, hoping to gain recognition and even benefits from the listener. The listener has an indirect purpose of communicating, hoping to obtain the desired information and possibly obtain additional useful information.

Communication is an important skill. Facing the same problem, the same scene, different ways of responding or asking questions will usually bring different results, which will affect your image in the minds of others and have a profound impact. How to make others feel comfortable during communication, that is, communicating in a way with high emotional intelligence can be achieved through learning. For example, in this book, the author proposes that we can build a good image of ourselves through storytelling, get closer to others, and make others feel comfortable through appropriate speaking skills. These principles are expressed through some short stories, which are very clear and easy to understand.

This book is really practical! As the book says, we often think we know how to communicate, but in fact we know and practice too little. I just got married, and getting along with my husband also requires high emotional intelligence communication, and I can't just respond based on my own instincts. Many contents in this book reminded me of my own experiences with my relatives and friends. For example, when chatting with my husband, I should pay more attention to his feelings instead of giving him direct advice. I think this book is not only suitable for the workplace, but also suitable for various communication scenarios in life. I recommend it to everyone!

Opening a book is helpful. In many cases, it's not that you can't deal with problems, but that you read too few books and have no ideas.