The content of this book includes an introduction to hotels and refined management practices, including front office department, front desk reception service, guest room department, catering department, recreation department, marketing department, security department, human resources department, finance department, engineering department, etc., And clearly explains all aspects of hotel construction and operation.
Reader comments
This book is very comprehensive and covers the refined management practices of various hotel departments. Reminds me of a friend of mine who owns a hotel. He needs a book like this. The introduction to the front office department in the book is particularly detailed. This part of the content reminds me of the book "Hotel Front Office Operation and Management". They have similarities in front office management. I think this book is very helpful for people who want to improve their hotel management level and is worth reading.
This book is very comprehensive and covers the refined management practices of various hotel departments. Reminds me of a friend of mine who owns a hotel. He needs a book like this. The introduction to the front office department in the book is particularly detailed. This part of the content reminds me of the book "Hotel Front Office Operation and Management". They have similarities in front office management. I think this book is very helpful for people who want to improve their hotel management level and is worth reading.