This book is divided into 8 chapters, including the inner barometer, the mirror of emotions, measuring the "one-meter line" of social interaction, seeing the essence through phenomena, exposing the disguise, tearing off the mask, and caution is the panacea to prevent being deceived. It mainly includes: Your expression betrays you, can emotions be completely concealed, the truth behind the illusion, etc.
Reader comments
The "micro-behaviors" mentioned in this book are very interesting. Just like us couriers deal with different people every day, we can roughly guess their mood from their expressions and behaviors. Sometimes, just a smile can brighten my whole day. Moreover, the book also talks about some methods of looking at the essence through phenomena, which is also very helpful for our daily work. For example, when we encounter difficult customers, we can try to understand their real needs instead of just looking at the superficial attitude. In short, this book taught me a lot of tips on observing and understanding others, which is quite practical.
Taught some necessary details of how to behave in society
The "micro-behaviors" mentioned in this book are very interesting. Just like us couriers deal with different people every day, we can roughly guess their mood from their expressions and behaviors. Sometimes, just a smile can brighten my whole day. Moreover, the book also talks about some methods of looking at the essence through phenomena, which is also very helpful for our daily work. For example, when we encounter difficult customers, we can try to understand their real needs instead of just looking at the superficial attitude. In short, this book taught me a lot of tips on observing and understanding others, which is quite practical.
Taught some necessary details of how to behave in society