"High emotional intelligence means talking to make people feel comfortable"
Why can't you sell the same product even though your colleagues get millions in commission? ——Can't get customers
Why do colleagues not call you when they have dinner together? ——Excluded from the workplace
Why do subordinates always choose to leave when you reprimand them? ——Can't lead a good team
Why doesn't your date invitation go to your goddess? ——Failed to flirt with girls
Why do your friends avoid you as soon as you open your mouth, and more and more people are unwilling to talk to you? ——The export will hurt people.
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The final analysis is because you don't know how to speak well! How to speak? The bottom line is, take care of other people's feelings and don't embarrass anyone.
With the theme of "speaking to make people comfortable", this book effectively combines language and human nature. Through a large number of real-life examples and refined key points, this book teaches us how to say words that make people want to hear by penetrating into others' hearts, how to say words that make people happy by understanding the needs of others, and how to say words that are not hurtful by "packaging" your own language... Make every word you say appropriate and comfortable, and you will be welcomed everywhere!
With a book in hand, you will no longer be troubled by "talking to people who don't want to hear it".
"High EQ means talking to make people feel comfortable 2"
There is an example: a customer says "It's too expensive!" "Smoking two packs less is enough to come here." This is what we often hear or say, but it is very wrong! Because your words make the other person think of pain - smokers will feel uncomfortable if they smoke one less cigarette, let alone two packs! If we change it to "Just think you smoked two more packs of cigarettes", we will instantly turn the pain into happiness. When the other party is in a happy mood, it is easy to close the deal.
Successful signing is inseparable from high emotional intelligence communication skills. A sales master must first be an emotional intelligence master who can make people comfortable with his words. Based on the grasp of human nature and years of research on the market, this book provides high-EQ speaking skills and feasible plans for every link in the sales process, from customer visits → communicating needs → product demonstrations → customer negotiations → signing orders and closing → follow-up cooperation. If you follow them, you will be able to accurately penetrate the hearts of customers and become a professional sales master with super persuasion, allowing you to communicate with people and negotiate business without any resistance.
Reader comments
As the book says, speaking with high emotional intelligence not only makes people feel comfortable, but can also solve many real-life problems. I think this is not only helpful for salespeople, but also very enlightening for our daily communication with people. Moreover, the content in the book is very humorous, easy to read, and easy to accept. I have recommended it to my friends and everyone thinks it is very interesting.
As the book says, speaking with high emotional intelligence not only makes people feel comfortable, but can also solve many real-life problems. I think this is not only helpful for salespeople, but also very enlightening for our daily communication with people. Moreover, the content in the book is very humorous, easy to read, and easy to accept. I have recommended it to my friends and everyone thinks it is very interesting.
A very good book,