High Emotional Intelligence Means Speaking Makes People Feel Comfortable Book Series (Set of 4 Volumes in Total)

"High emotional intelligence means talking to make people feel comfortable" The so-called high emotional intelligence means knowing how to speak well. How to speak? The bottom line is, take care of other people's feelings and don't embarrass anyone.  "High Emotional Intelligence means speaking to make people comfortable" takes "speaking to make people comfortable" as the theme, effectively combines language and human nature, and teaches us through a large number of real-life examples and refined key points, how to say things that people like to hear through insight into others' hearts, how to say things that make people happy by understanding the needs of others, and how to "package" your own language to say words that are not hurtful... Make every word you say appropriate and comfortable, and you will be welcomed everywhere! With a book in hand, you will no longer be troubled by "talking to people who don't want to hear it". "High emotional intelligence means speaking to make people feel comfortable. 2" There is such an example: Customers say "It's too expensive!" "I just came here if I smoked two packs less." This is what we often hear or say, but it is very wrong! Because your words make the other person think of pain - smokers will feel uncomfortable if they smoke one less cigarette, let alone two packs! If you change it to "Just think you smoked two more packs of cigarettes", the pain will be instantly turned into happiness, the other party will be in a happy mood, and the transaction will be easily concluded.  From visiting → communication → demonstration → negotiation → signing → signing again, this book provides high-EQ speaking skills and feasible plans for every link in the sales process. If you follow these instructions, your customer relationship will change from unfamiliar → familiar → trust → trust, so that customers cannot refuse you and sign, sign, and sign again with a smile. "High emotional intelligence means speaking to make people feel comfortable.3" My daughter's favorite turtle is dead, but the more you coax her, the harder she cries. It's dangerous for a 3-year-old naughty child to cross the road alone, but he won't let you hold your hand despite making a fuss... Children's rebellion and disobedience are actually closely related to their parents' communication methods!  A sentence full of accusations, "Who drank the milk and didn't put it back in the refrigerator?" Is definitely not as effective as a communication full of love and respect, "Son, the milk will turn sour if you don't put it back in the refrigerator." Because, for children, it is much easier to accept prompts than to accept reprimands. When we give our children hints, they often know what to do. Parents with high emotional intelligence know how to use an effective and pleasant communication method to make their children comfortable listening and willing to do it. How to use empathy to experience the inner world of children and express their inner needs; how to use high-level praise and criticism to bring positive energy to children; how to stop useless and hurtful yelling, and use high emotional intelligence communication skills to win children's cooperation... There are theories, methods, and experience to teach you step by step "how to speak so that children will listen", making parents more efficient and happier. "High emotional intelligence means speaking to make people feel comfortable.4" Konosuke Matsushita, the god of Japanese management, has a famous saying: "Business management used to be communication, is communication now, and will still be communication in the future. The real job of managers is communication." Therefore, a good manager must be a good communicator.